The Regional Long Term Care Ombudsman investigates and works to resolve problems or complaints affecting residents in nursing homes and residential care facilities.

In an effort to improve the lives of all persons residing in long term care facilities, the Ombudsman educates residents and family members about long term care and related issues, advocates for the protection of the resident's rights, provides training and technical assistance to resident and family councils and facility staff and coordinates efforts with other agencies concerned about long term care.

To file a complaint or talk with the Ombudsman, call 803-649-7981, or outside of Aiken, 1-866-845-1550, toll free.

For more about the Regional Long Term Care Ombudsman please contact:

Susan H. Garen
Long Term Care Ombudsman
(803) 649-7981

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